General House Guidelines
Welcome to Sunset Pointe
Welcome to Sunset Pointe — we’re so happy you’re here.
This home means a great deal to our family, and we’ve put a lot of care into creating a space where people can relax, gather, and make lasting memories. We kindly ask that you treat our home as you would your own, so it can continue to be enjoyed by our family and future guests — and hopefully welcome you back again soon.
General House Guidelines
Wi-Fi
Wireless internet is available throughout the home — and even down at the dock. Network and password details will be provided prior to arrival and can also be found in the welcome binder.
Smoking, Pets & Parties
For the comfort and safety of all guests:
- Smoking is not permitted
- Pets are not permitted
- Parties are not permitted
Parking
Parking is available:
- At the front of the house
- On the upper driveway
Street and grass parking are not permitted per HOA rules. Violations may result in loss of your security deposit.
Boats & Trailers
- Boats can be launched at nearby marinas such as Indian River Marina
- Trailer storage should be arranged through the marina
- No trailer parking is allowed on the property (HOA restriction)
- Guests may boat directly to the house after launching
Noise
Sunset Pointe is located in a residential community. Please be mindful of neighbors and keep noise to respectful levels, especially in the evening.
Fireworks
Fireworks are strictly prohibited, including at the dock, per HOA regulations.
Kitchen & Home Care
Kitchen Use
- Return all items to labeled locations
- Hand wash only: knives, acrylic glassware, pots & pans
Grill
- The grill is connected to the home’s propane system
- Turn off immediately after use
- Do not “burn off” grease
- Clean grates and cover once cooled
Trash
- All trash must be bagged, tied, and placed in outdoor bins
- Loose trash will not be collected
- Pickup Days: Tuesday & Saturday
- Keep the driveway clear for collection access
Recycling drop-off:
Campbell County Recycling
745 Towe String Rd, Jacksboro, TN
Shoes
Please remove shoes upon entering the home, as red clay can stain floors and carpets.
Furniture & Setup
- Return all furniture and items to original locations
- Kitchen storage areas are labeled for easy organization
Sunscreen & Wet Clothing
- Apply sunscreen outside only
- Do not sit on furniture or beds with wet swimsuits or sunscreen on
Supplies Provided
- Laundry detergent & supplies
- Dishwasher pods, dish soap, sponges
- Basic kitchen items (spices, salt & pepper, coffee filters)
- Shampoo, conditioner, body wash & hand soap
- Starter supply of toilet paper & paper towels
Please bring additional supplies as needed.
A Small Note 😊
Please do not water the orchid on the coffee table.
Dock & Outdoor Areas
Dock Safety
- Lower the ladder only when in use
- Return it to the upright position afterward
Dock Umbrella
- Must be closed and secured when not in use
- Do not leave open unattended, overnight, or during windy conditions
Storms can arrive quickly on Norris Lake, and damage may result if left open.
Outdoor Cushions
Store cushions in designated bins in the event of rain.
Entertainment & Technology
Sonos Sound System
Three zones available:
- Main Floor
- Basement
- Deck
- Keep volume at respectful levels, especially outdoors
- Do not project music from the deck to the dock
- Bring a Bluetooth speaker for dock use (Wi-Fi available)
TVs
- All TVs are smart TVs with streaming apps
- You may log into personal accounts
- YouTube TV is provided for basic channels
- Log out of all accounts before departure
- Do not use house accounts for purchases
Important Systems
Sewer System
🚫 Do NOT flush:
- Wipes (even “flushable”)
- Feminine products
- Paper towels, tissues
- Cotton products
- Grease, oil, chemicals
- Medications, cat litter, cigarettes
🚫 Do NOT put in disposal:
- Grease or oils
- Coffee grounds
- Eggshells
- Fibrous foods (celery, corn husks, etc.)
- Pasta, rice, potato peels
- Bones or pits
Improper use may result in service charges deducted from your deposit.
Access Restrictions
- Owner closets & cabinets
- Garage and bonus room
If access is needed, please contact us.
Check-In & Check-Out
Check-In
Your entry code is the last 4 digits of the booking phone number.
- Enter code on keypad
- Press ✅ to unlock
Check-Out (10:00 AM)
- Remove all personal items (food, toiletries, clothing, etc.)
- Dispose of trash
- Return items to original locations
To lock: press the “Yale” button on the keypad
During Your Stay
If anything needs attention or you have questions:
Liz: (812) 774-1017
Brad: (812) 431-7077
Thank You
Thank you for choosing Sunset Pointe. We hope your stay is filled with relaxation, laughter, and unforgettable memories.